Spencer Pratt, Heidi Montag slammed by critics after lamenting LA fires destroying home, 'home poverty'

Reality stars Spencer Pratt and Heidi Montag, famous for their time on MTV's “The Hills,” lost their home in the California wildfires, but not everyone is sympathetic.

The couple sat down with “Good Morning America,” recalling the shock of their loss.

“Spencer was like, 'Keep whatever you want to keep,' and I said, 'How do you choose?' My mind stopped working because I was overwhelmed by many things that you cannot change, so I grabbed my children's teddy bears,” said Montag with tears in his eyes.

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Pratt added, “The worst was… our kids' room. That's so magical. We do story time every night. It's our routine. A lot of love is there. Our son's bed started burning in the shape of a heart. The fire just started as a heart and we said, 'This is coming out of the body. , you are crazy.'

Pratt shared a photo from inside her home, captured by security cameras, including a heart-shaped fire on one of her children's beds. (Spencer Pratt Snapchat)

Their home was in Pacific Palisades, where devastating fires broke out on Jan. 7, destroying homes and businesses. Both the Palisades Fire, and the nearby Eaton Fire, remain active, according to Cal Fire.

The couple says their home and property were not insured, and noted that they are one of many Southern California residents who have had their policies revoked.

As Montag explained to the outlet, “We were poor in the house” as they called it. We have a house, and everything else is busy, so we count every dollar we make.”

Montag and Pratt said their insurance was canceled before the fire destroyed their home. (Vivien Killia/Getty Images)

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Fans have supported the stars, including sending Montag's debut album, released in 2010, to the top of the iTunes charts, where it reached the No. 1 spot for both song and album this week.

“The support of the fans has been a light in such darkness for us, and it's life-changing,” Montag said.

However, not everyone was kind to the couple's comments in the interview.

“Buy another house. Stop crying,” one person wrote on “Good Morning America's” Instagram page.

Some were critical of Montag's tears when he and Pratt talked. (Good Morning America/ABC)

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“You're wearing Heidi's shirt,” wrote another, calling it “shameless encouragement during the worst crisis imaginable, they will never change sorry not sorry.”

Many echoed this sound, saying, “This is sad, but there are many people who have lost everything and not just celebrities. Come on people, talk to anyone but celebrities!!”

But others still sympathized with the stars, overcome by their loyalty after their heyday as reality TV “villains” on “The Hills.”

While some criticized Pratt and Montag, others sympathized with the couple. (Michael Tran/WireImage)

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“They are very different now. Humble & relatable!” said one.

“Me being Spencer and a huge Heidi fan wasn't on the 2025 BINGO card but here we are,” added another.

On social media, the parents of the two boys, Gunnar, 7, and Ryker, 2, shared photos and a video showing what was left of their house.

Pratt surveys his burned home in a photo shared on Instagram. (Instagram Spencer Pratt)

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“The place you love, the place you live in, the refuge in the world and to go through that is a very difficult concept to continue to deal with every day,” Montag said as he cried again.

“I feel like a ghost. I don't have a single photo now from before the iPhone,” Pratt said. “I don't have any of the dumb little things on your shelves. They're all gone. Not one, nothing.”