Starbucks is facing disruption following a ransomware attack on a software provider
(Reuters) – Starbucks says the fallout from a ransomware attack has disrupted its ability to pay baristas and manage their systems, a company spokesman said on Monday. The coffee giant said the third-party vendor's outage disrupted Starbucks' back-end processes that allow for staff scheduling and time tracking.
The outage does not affect its customer service, and the company has been working to ensure that its employees are paid in full for the hours they have worked without limited interruptions or differences, according to a Starbucks spokesperson.
UK-based Blue Yonder, which provides supply chain software to Starbucks and other retailers, according to the Wall Street Journal, said on Thursday it had experienced disruption due to a ransomware attack and was working to fix the issue.
(Reporting by Anuja Bharat Mistry and Juveria Tabassum in Bengaluru; Editing by Alan Barona)
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